Markit | Information MosaicTraining and Certification

Markit | Information Mosaic provides clients with the knowledge and ability to manage their business processes efficiently, using the full potential of our products, industry experience and accreditations. We offer instructor-led and self-directed product training courses in addition to industry courses accredited by the Chartered Institute of Securities and Investment (CISI).

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Key Benefits

  • Training needs addressed

    Identify training needs and provide customised training to address those needs. Establish an in-house training capability within your organisation (Train-the-Trainer)

  • Improved understanding

    Improve your understanding of how new and existing functionality will affect your business, end-users and daily workloads. Improve your understanding of new features that impact and enhance use of our products via delta training

  • Increased efficiency

    Effort, time and cost in adopting new functionality are minimised. The number of support calls and effort relating to new and existing functionality queries is reduced

  • Solutions fully utilised

    Optimise utilisation of new and existing functionality based on your implementation of our solutions


  • Product training programmes

    Our product training courses focus on developing the skills and knowledge of participants, to ensure the optimal performance of Markit | Information Mosaic’s products and solutions. Instructor-led training and delta training is available for all core products. For larger organisations, we also offer a Train-the-Trainer approach.

  • Self-directed learning

    We understand that it is not always possible to attend instructor-led training courses and therefore offer a set of self-directed learning options.

  • Computer based training

    IMOnline is Markit | Information Mosaic’s e-training and online certification portal. Our self-paced, online tutorials give you the ability to schedule your own learning time, in a user friendly manner. Simply log in and download our online tutorials to learn whenever you want, wherever you want. To enhance your learning experience, each online tutorial is accompanied by an audio narrative where the trainer's voice can guide you through the animated course materials. Exercises are embedded to test your newly acquired knowledge.


    • We leveraged our in-house domain expertise to create an accessible guide that is quick and easy to follow and simple to understand. The “Beginner’s Guide to the Investor Services Industry” eBook is available from Amazon and covers the basics for newcomers, outsiders and even incumbents within the investor services industry who seek a grounded introduction to post trade processes.

    Online Help

      • Markit | Information Mosaic provides context sensitive, fully integrated Online Help systems to end users of our suite of products. Designed to be the first line in user assistance, the goal of Markit | Information Mosaic’s Online Help is to provide the right information to the right people at the right time, in the most effective and efficient form.

      User portal

        • Our training solutions are focused on individual training goals that are fully measurable. Certification is a way of assuring that students have mastered the full range of skills required to be successful in working with Markit | Information Mosaic’s products on a daily basis. Certification is offered through our in-house certification programmes, as well as in partnership with the Chartered Institute of Securities and Investment (CISI).

          Chartered Institute for Securities & Investment (CISI) Industry Training and Certification Programmes

          Markit | Information Mosaic is the only post trade company to achieve CISI Accredited Training Partner (ATP) status.

          “The CISI continues to look for the best sources and channels for delivering our certified training programmes to the financial industry. Information Mosaic has proven to have the subject matter expertise, training disciplines, as well as the technical infrastructure, to provide this range of coursework”. Peter Keane, CISI Regional President, Ireland.

          CISI certifications are globally recognised and are currently taken in 65 countries by 92% of the world’s banks. Markit | Information Mosaic is accredited to provide training to help you prepare for the Investment Operations Certificate (IOC) qualification. To achieve the IOC, we offer flexibility and choice whereby you can choose from three of the following six areas of expertise:

          -International Introduction to Securities & Investment
          -Asset Servicing (Corporate Actions)
          -Global Securities Operations
          -Advanced Global Securities Operations
          -Global Financial Compliance
          -IT In Investment Operations

          Booking CISI Exams

          CISI training is booked through Markit | Information Mosaic. However, you must register for your exam directly with the Chartered Institute for Securities & Investment. Exams are administered via computer-based testing and exams run throughout the year. To book an exam with the CISI, please email or call +44 (0) 207 487 787.

        Academic Partnerships

          • Griffith College joined forces with Markit | Information Mosaic and the Chartered Institute for Securities & Investment to develop a new Diploma in Investment Operations and Compliance. This Diploma, at level 8 on the National Framework of Qualifications (NFQ), is designed to be a benchmark qualification for operations professionals in all sectors of the industry, as well as those who are aspiring to work in a Compliance role in the investor services industry. This Diploma is accredited by Quality and Qualifications Ireland (QQI), an awarding body for third level training and education institutions. This Diploma will ensure that graduates of this programme are professional in their approach and employment ready (“fit for purpose”), equipped with skills that are immediately applicable to the workplace

            View the press release.
            Access further information on the
            Diploma in Investment Operations and Compliance.

          Booking Training

            • Whether focused on the financial world in general, or Markit | Information Mosaic solutions, our training packages are tailored to suit your specific needs. For bookings, enquiries or further information regarding any of our training solutions, please contact the Training Manager at or +353 (0) 1 241 5200.