Markit Messaging
Markit Connex service to be discontinued on December 2 2011
Connex was launched in 2002 as a corporate instant messaging system and has served the needs of thousands of users. However, due to the emergence of open standards, new technologies and increased regulation, Markit will be discontinuing Connex. The service will cease on December 2 2011 and will be replaced with two new services.
 
Two new services for messaging

Markit IM - A new instant messaging service which directly replaces existing Connex installations and is targeted at smaller organisations that do not have an existing in-house enterprise IM solution. This service is based on the open XMPP standard and also integrates with Markit Federation, allowing users to connect to other users in the federated network.


Messaging Federation – A new service which will act as a federated messaging hub allowing organisations to connect their existing enterprise messaging services such as Microsoft OCS/Lync/Communicator, IBM SameTime, Cisco Jabber XCP, or Cisco WebEx Connect, to our federation server. This will enable organisations to use their own internal IM tool to communicate externally with other organisations in the federated network, regardless of the platform used by those parties. This service will provide all standard IM features regardless of UC platform, including Presence, IM, multi-user chat, and custom presence status messages, together with security policy functionality that provides control over which types of traffic (IM, presence, file transfer, etc) are allowed.

 
Key dates
Markit IM test system availableNovember 7 2011
Launch of new Markit IM service November 15 2011
Last day of Connex OperationDecember 2 2011
Launch of Markit Federation
February 15 2012
 
What happens to Connex Retention?
Customers with a Connex Retention Services Agreement will be able to collect retention logs up to December 2 2011. After that date, any uncollected logs will be retained by Markit and be available as retention log files. Please contact Markit Support if you need to access retention logs after Connex has been discontinued.
 
Transitioning to Markit IM or other systems

Markit encourages Connex users to start thinking about a transition plan as soon as possible.

Markit Support will be on hand to answer any questions you may have regarding the options available. Whether you opt for Markit IM or would like to use other messaging systems with Markit Federation, we can help you with the process.

Please click the Contact Support button on the top right of the page to get in touch.

For more information about Markit, please contact us at any of our regional offices
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